School Of Natural Sciences
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Item Artificial Intelligence in the Zimbabwe Banking Sector: A Systematic Literature Review(Great Zimbabwe University, 2025) Shambira Leonard; Edna ShambiraThe study methodology employed a systematic literature review (SLR) based on Preferred Reporting Items for Systematic Reviews and Meta Analyses (PRISMA). The guidelines were used to find the current state of Artificial Intelligence (AI) adoption in the Zimbabwe banking sector. The research employed a structured PRISMA review protocol to search journal articles from Google Scholar, Research gate and Semantic Scholar. Data were also searched from regulatory and Institutional publications, industry reports, and grey literature published between 2015 and 2025. A total of 381 articles were identified, 328 articles were excluded and 53 were included. The review identified AI applications, reasons for AI adoption, benefits which come with AI adoption, challenges in integrating AI applications and governance issues in the Zimbabwean banking sector. Results indicate that AI adoption in the Zimbabwe banking sector is in its early adoption phase used mainly in customer service automation, reporting systems, and basic operational efficiency tools, while advanced applications such as predictive compliance modelling and AI driven credit analytics remain limited. Barriers to AI adoption are skills shortages, data governance concerns, integration challenges, and regulatory uncertainty. The study contributes to the literature by consolidating fragmented data from various sources, and it also identifies research gaps and recommends a future research trajectory and policy recommendations for AI adoption in the Zimbabwe banking sector.Item Cybersecurity in the Age of Digital Transformation: Safeguarding Knowledge Work in the 4th Industrial Revolution(Great Zimbabwe University, 2025) Muwani Tendai Shelton; Njodzi Ranganai; Mutipforo Gracious; Denhere Prosper Tafadzwa; Ruvinga Lawrence; Katsande ChipoThe 4th Industrial Revolution has also been triggered by the high intensity of artificial intelligence (AI), Internet of Things (IoT), and big data, which is bringing a revolution in knowledge work, but also posing unprecedented cybersecurity threats. Even with technological advancement, organizations are finding it difficult to ensure that sensitive intellectual property is not compromised by advanced cyber attacks, which is also a cause of concern to data integrity, privacy and operational resilience. This study project was intended to answer the following questions: How do new technologies in the 4th Industrial Revolution transform the problem of cybersecurity in knowledge-based industries? How can organizations ensure that they reduce cyber risks to embrace digital transformation? How is policy frameworks and the preparedness of the workforce contributing to enhancing cyber defenses? This paper was a crucial point of intersection between cybersecurity and the 4th Industrial Revolution, which provided a glimpse into how knowledge work can be secured in the age of hyperconnectivity. The research establishes certain gaps in IoT and cloud governance and suggests a hybrid system comprising of NIST CSF and Zero Trust principles in knowledge-intensive systems. This paper will use a mixed-methodology in order to assess cybersecurity strategies. It combines case studies, analyses of breach patterns using quantitative data, interviews with experts, and a literature review and interprets the findings in terms of the NIST Cybersecurity Framework, Zero Trust Architecture, and human-centric security models. The results showed that AI and automation bring defensive and attack types; those companies that are adaptive and layered in their security measures also exhibit greater resilience. Regulatory loopholes and lack of skills also negatively impact successful management of cyber risks, and coordinative structures (public-private partnerships) improve the sharing of threat intelligence. Due to the redefinition of knowledge work provided by the 4th Industrial Revolution, active cybersecurity strategies should also transform. This study emphasizes the importance of agile policies, upskilling of work forces, and integrating technology into security to tap all the potential of the revolution in a secure way.Item The Role of Emerging Technologies in Enhancing Service Delivery among Academic Libraries in Masvingo District(Great Zimbabwe University, 2025) Chibidi InosRapid advancements in emerging technologies are reshaping how academic libraries operate, improving access, efficiency, and user experience. This study examined the types of emerging technologies adopted in academic libraries in Masvingo District, Zimbabwe, and assessed their impact on service delivery. Using a qualitative phenomenological approach, the study gathered insights from librarians, ICT personnel, library staff, and patrons. Findings revealed that Artificial Intelligence (AI), Cloud Computing, theInternet of Things (IoT), Big Data Analytics, and Radio Frequency Identification (RFID) are the most commonly utilized technologies. Their adoption has led to notable improvements in operational efficiency, faster information retrieval, enhanced user support, and more streamlined resource management. However, limited digital skills, inadequate infrastructure, and resource constraints continue to hinder full-scale implementation. The study recommends targeted staff training, increased investment in digital infrastructure, and broader adoption of emerging technologies to strengthen service delivery in academic libraries.Item Introduction: Computational Intelligence and Mathematical Modelling for Industry and Commerce(Great Zimbabwe University, 2025) Nyawo Zvidenga Vongaig/0000-0003-2603-2273 Abstract - Between July 29 and July 31, 2025, GreatZimbabwe University’s School of Natural Sciences hosted its second International Conference on Computational Intelligence and Mathematics Modelling for Industry and Commerce, themed ‘Unlocking the Potential of the Fourth Industrial Revolution in Knowledge Work.’ The conference venue was the Victoria Falls Safari Lodge in Victoria Falls, Zimbabwe. The Minister of Higher and Tertiary Education, Honourable Dr Fredrick Shava, was the guest of Honour. The theme of the conference reflected the imperative to recalibrate the intellectual framework to respond to technological disruptions in the educational space. Great Zimbabwe University, as a Zimbabwean institution, is alert to the urgency of contextualizing the disruption within the national development agenda. The government of Zimbabwe, through flagship policies such as Heritage Based Education 5.0 and National Development Strategy 1, repositioned universities as engines of industrial transformation and national development. What this means is that institutions of higher learning go beyond teaching and learning, embrace innovation and industrialization. It is in this breath that the 2025 conference was relevant and apt. The fields of Computational Intelligence and Mathematical Modelling are emergent foundational academic disciplines to the implementation of Education 5.0.